- The haulage company says the biggest benefit of ProVision’s cameras is being able to avoid expensive legal fees
- In addition, Martin Ryan Haulage can defend itself and its drivers against fraudulent and no-fault insurance claims
- The system has significantly improved awareness amongst drivers
Following careful consideration and reviews of various vehicle camera systems, award-winning family run road transport firm, Martin Ryan Haulage, has invested in ProVision’s systems. More than a year later, the company is pleased with the technology purchased and customer service provided by ProVision, and achieved an estimated savings of around 15% on overall costs.
The team required a large storage capacity for the footage, and a generally robust system. The company was also needed to instantly access footage remotely, no matter where its trucks are located, which is especially important for international transport, and reduces the risk of not having access to crucial footage.
Based in County Limerick, Martin Ryan Haulage has over 50 years’ experience in the business, and its fleet operates across Ireland and the UK, as well as numerous European destinations, comprising of around 70 trucks and 100 trailer units. The business began by transporting livestock, sand and gravel before expanding into international and container work in the 1980s, and more recently into warehousing and the transport of water treatment chemicals.
Out of pure frustration, Martin Ryan Haulage management stated that it had previously struggled to defend against no-fault and fraudulent insurance claims, and started looking into the idea of vehicle cameras. The ongoing cost of insurance and the way in which premiums are calculated were also identified as a major issue.
Speaking about the experience with ProVision’s products so far, Brendan Ryan said: “There isn’t a week that goes by where we don’t review footage captured by our cameras. Being able to show, without doubt, that the other party is at fault ensures that our insurers fully defend the claim. However, the biggest benefit we’ve seen is being able to avoid the hefty legal fees that go hand-in-hand with most claims. Nine times out of ten, those fees are more expensive than the insurance claim payout.”
Brendan added that he has been particularly impressed by ProVision’s customer service and expert knowledge of the industry: “The haulage industry is unique and is about more than simply going from A to B, and a lot of people don’t realise quite what a complex and challenging business it is to operate. ProVision, on the other hand, understands how we work. They knew exactly where to position the cameras for optimal driver and vehicle security and we believe that the systems are a major contribution to the safety of our fleet. Even after two years, any queries we have are sorted without a fuss and we believe the cameras offer exceptional value for money.”
Simon Murray, Sales & Marketing Director for ProVision, added: “Martin Ryan Haulage has an exceptional team of people whose expertise and heritage in the transport and logistics industry is plain to see. They were actually one of our first customers and we are delighted that our systems are still serving them well.”
View the case study video here: https://www.provisioncameramatics.com/case-study-martin-ryan-sons-transport/